FAQ – 常見問題
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FAQ
How to get started?
Select from our package according to your needs and register for an account. Please note that all account comes with 14 days free trial.
Where can I purchase for a license?
Your BookingCircle license can be purchased after logging into your account. Select a license plan that suit your needs and pay directly.
Do you offer discounts?
Yes. When you pay for a year up front, you get a month FREE.
Will we be charged when our trial is up?
No. We don’t ask for your credit card up front, so you’ll only be charged when you decide you’re ready. Only if you want to continue after your trial, we will then ask for payment details.
How do I change or cancel my plan?
Please contact us to assist you at support@wavesoft.com
Are there additional costs?
The only additional cost would be SMS text message credits; the price for SMS messages sent varies in different regions of the world.
What about refunds?
There’s no contract for BookingCircle — cancel at any time without penalty or hassle. If you prepaid for a year, we will refund you the unused months.
Understand the dashboard
After logging in to your BookingCircle account, you will see a “Today” tab, here you will see your customer booking status. The top of the screen shows you the numbers of bookings in each group or shift. To the right of each booking will be functions like contacting your customer.
Create your first availability
To create a simple availability (aka time slot), log in to your account, tap on “Add”, choose a time which you are available for booking below.
For a more complex setup, please visit our knowledge base for more information.
What if I need more support?
If you cannot find the information you need here or the knowledge base, we will be glad to assist you over email at support@wavesoft.com
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雲普科技股份有限公司
地址：台北市中山區中山北路二段 36 巷 34 號 3 樓
電話：+886-2-2542-2199
傳真：+886-2-2531-3925
信箱：info@you-pos.com